– IMPORTANT INFORMATION –

CLEANING FEE:
Effective November 1, 2022, all new RCI inbound reservations booked for less than seven (7) days will be assessed a $25 cleaning fee due at check in. This includes owners exchanging back in through RCI.

RESERVATION REQUESTS:
Your unit will not get assigned until you arrive to check-in. We can take requests ahead of time and will do our best to honor them; however, no guarantees can be made. RCI does NOT provide us with any reservation requests you may have told them so please call the Vacation Office at (920) 654-2300 as soon as possible if you need a handicap accessible unit or have a special request. 
Please note: Requests will not be reflected on any confirmation letter, but will be noted on the reservation for our staff.

CHECK IN:
The guaranteed arrival time is 4:00pm or later. If your room would be ready before the guaranteed check-in time, we would be happy to check you in early! You are welcome to stop in or call around 3:00pm to see if early check-in is available. Your unit assignment will be provided at check-in.
You must be 18 years-old with a valid ID and credit or debit card to check in. The name on the reservation must match the name of the person checking in. If someone else will be checking in, please notify the office in advance.


Our Check-In location is at the Association offices located at 212 W Church Street, Mishicot, WI 54228 . If you are arriving outside of these hours, please see the Late Arrival instructions below.

LATE ARRIVAL:
If you arrive after the Association offices close, Take a map from the black box to the right of the door to guide you to the Recreation Center. There are lockboxes in the entrance of the building and red phone to the right of them on the wall.  Pick up the phone and follow the instructions. Please come to the Association Office during office hours the following day to complete the check-in process and be sure to bring your check-in packet, your ID and a valid credit card with you!

CHECK OUT:
Check out time is 11:00am! There is a $25.00 per hour charge if you do not check out by 11:00am.

PET POLICY:
Pets are NOT allowed. There is a $250 cleaning fee plus $100 per day fee for a pet of any kind found in your room. Please call the vacation office if you need a phone number for boarding your pet.

SMOKING POLICY:
Per state law, there is no smoking in any building on property. We ask that you only smoke in the designated areas in front of each building. You will be charged a minimum of $250.00 if anyone smokes in your room.

CANCELLATION POLICY:
Fox Hills Vacation Owners – If you would like to change the dates of or cancel your week reservation, you must do so at least 30 days in advance from the date you are due to arrive. If a reservation is cancelled or you are requesting to change the dates less than a month in advance, you will not be able to reschedule your week.

RCI/Exchange Guests – We would be more than happy to cancel your reservation, but we can only do so in our system. You will have to contact RCI (or the company you exchanged through) to cancel with them. We are not able to refund these reservations.

PAR 5 RESORT:
For Par 5 Resort restaurant hours and menu, calendar of events, and golf related questions, please visit their website at www.par5resort.com or call them directly at (920) 755-4000.

We look forward to your stay with us – happy vacationing!